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Making Change Happen One Person at a Time Assessing Change Capacity within Your Organization

Making Change Happen One Person at a Time Assessing Change Capacity within Your Organization


Charles H. Bishop

AMACOM, New York,



In today's volatile business environment, effective change management is critical to the success of your company-but if you haven't got the right people in the right positions, your change effort is almost certainly doomed to failure.


Making Change Happen One Person at a Time offers a refreshingly different approach to change management, based on a simple, eye-opening premise: that organizational change happens one person at a time. In this down-to-earth guide, Charlie Bishop uses his unique "personal change capacity" model to show you how to identify and develop the people you can (or can't) count on to lead and facilitate change. You'll learn how to spot A-players, who thrive in pivotal change positions; B-players, happy to provide support and take on some new challenges; C-players, solid performers, but not comfortable with change; and D-players, whose resistance to change is so strong that the company may be better off without them.


Based on a proven, workplace-tested process developed by the author for major companies, Making Change Happen One Person at a Time also equips you to appraise the readiness of your whole organization or department to support the change effort. Whether you are a senior executive, human resources professional, or operational manager, you can use this hands-on resource to:


>> Put the right people in the right jobs to lead your organization's change initiatives.

>> Identify in advance the "weak links"-areas of vulnerability that could undermine your goals.

>> Focus, accelerate, and align the actions of the leadership team to save valuable time and scarce organisation resources.

>> Prepare your organization to sustain itself over time by building change capability not as a singe event but an on-going skill that must be learned and fine-tuned.

>> Create development and coaching plans that best match individual needs.

>> Energise yourself and your staff to be proactive in the change process.


If change is a high priority on your corporate agenda, Making Change Happen One Person at a time will provide you with a detailed roadmap for optimising the entire change process. Packed with real-world examples, analysis and planning tools, and assessment forms, this book will guide you step-by-step through the vital job of choosing the best people to make change happen.

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Gary Watkins

Gary Watkins

Managing Director


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T: +27 (0)10 035 4185 (Office)

F: +27 (0)86 689 7862

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