fbpx
updated 8:50 PM CDT, Oct 9, 2019
HOT NEWS
Employment and Labour on tabling of Amended Employment Equity Bill
National and Regional Economically Active Population - QLFS Q2 2019
What is the difference between purpose and meaning?
Why is the focus on the human element important now?
Amendment to EEA Regulations: New format for EEA4
Separation of disciplinary enquiries into two parts
Protection of Personal Information Policy
Influenza Vaccine Consent Form
The difference between a work practice and a term and condition of employment
Disconnected from global trends? The right of employees to digitally disconnect
A+ A A-

Upcoming Workshops

Upcoming Events


Event Marketing by Constant Contact

Interpersonal Skills

This 1 day workshop covers the following important areas relating to interpersonal skills:

1.      Introduction to leadership:

  • What is a supervisor
  • What is expected of a supervisor
  • Capabilities of a well rounded supervisor

2. Effective leadership styles

3. Supervisor employee relationships

4. How can supervisors / leaders deal with pressure from above

5. Communicating effectively with employees

  • What are the possible reasons for a breakdown in communication

6. Listening skills (self analysis exercise)

7. Having difficult conversations with employees (e.g. managing non performance and goal setting)

8. Conflict management

9. Dealing with change in the workplace

10. Improving employee motivation

  • What motivates people
  • Enhancing the motivational climate
  • Maintaining good motivation

11. Setting performance standards

  • What is a performance standard
  • Why are standards important

12. Managing and leading a diverse workforce

 

Gary Watkins

Gary Watkins

Managing Director

BA LLB

C: +27 (0)82 416 7712

T: +27 (0)10 035 4185 (Office)

F: +27 (0)86 689 7862

Website: www.workinfo.com
Login to post comments

HR Associations