Conflict Handling
- Written by Gary Watkins
- Published in Training Programmes
Conflict Handling
This practical managing conflict training course will assist all participants in understanding and handling conflict situations within the organization.
Upon completion of this course, participants will:
· Understand the relationship between conflict and the organization
· Identify sources and types of organisational conflict
· Appreciate different perspectives on conflict within the organization
· Employ various conflict handling strategies and styles
· Identify conflict outcomes to the organization
Course Content:
· Conflict and the Organisation
· Perspectives on Conflict within Organisations
· Conflict Resolution Rolls
· Conflict Handling Strategies
· Conflict Handling Styles
· Conflict Outcomes
· Handling Conflict
· Thomas - Kilman Conflict Handling Instrument
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Gary Watkins
Gary Watkins
Managing Director
BA LLB
C: +27 (0)82 416 7712
T: +27 (0)10 035 4185 (Office)
F: +27 (0)86 689 7862
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