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Conflict Handling

Conflict Handling

 

 

 

 

 

 

 

This practical managing conflict training course will assist all participants in understanding and handling conflict situations within the organization.


Upon completion of this course, participants will:

 

· Understand the relationship between conflict and the organization

· Identify sources and types of organisational conflict

· Appreciate different perspectives on conflict within the organization

· Employ various conflict handling strategies and styles

· Identify conflict outcomes to the organization

 

Course Content:

 

· Conflict and the Organisation

· Perspectives on Conflict within Organisations

· Conflict Resolution Rolls

· Conflict Handling Strategies

· Conflict Handling Styles

· Conflict Outcomes

· Handling Conflict

· Thomas - Kilman Conflict Handling Instrument

 

Gary Watkins

Gary Watkins

Managing Director

BA LLB

C: +27 82 416 7712

T: +27 12 669 3289

T: +27 11 462 0982

F: +27 86 689 7862

Website: www.workinfo.com
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