Conduct a Disciplinary Enquiry NQF Level 6

This course is accredited with the Services Seta and covers unit standard 10985 at NQF level 6 worth 5 credits.

Duration

2 Days

This workshop is presented as both a public and an in-house workshop.

Introduction

This Industrial Relations course, will lead delegates through the required procedural and substantive aspects pertaining to addressing discipline in the workplace, and is comprised of the following training interventions:

· Chairing a disciplinary hearing (in-house)

· Initiating disciplinary action (in-house)

Course content is reinforced through extensive role plays and video based training materials.

It will lead delegates through the required procedural and substantive aspects pertaining to disciplinary action principles as contained in the Labour Relations Act and related Codes of Good Practice and recent employment case law.

More importantly, managers will realise that the process of implementing discipline, whether resulting in dismissal or simply warnings, need not be a difficult time consuming process.

Course Content

Module 1 – Interpersonal Skills

• Understanding your Management Style and the Management Style preferred by your subordinates
• A Theoretical Perspective
• Pygmalion Effect and the Self-Fulfilling Prophecy
• Some ground rules concerning Human Relations Skills

Module 2- Managing Conduct

• Managing Misconduct
• Distinguishing between Misconduct, Performance and Incapacity
• Investing an Allegation and Gathering Evidence
• The law of evidence
• Formulating Charges
• Presenting Evidence and Burden of Proof
• Five principles of fairness
• Investigation Guides
• Role Plays (Setting standards of conduct, informal enquiries, acknowledging improved conduct, disciplinary enquiries)

Module 3 - Managing Performance

• Managing Work performance and Incapacity
• Setting Standards of performance
• Five principles of fairness
• Investigation Guides
• Role Play (Setting standards of performance, counseling, acknowledging improved performance, disciplinary enquiries)

Module 4 – Managing Grievances

• Dealing with difficult employees
• Principles of fairness
• Role Plays 

Module 5 – Managing Difficult Employees (Conflict)

• Understanding the causes of workplace conflict
• The conflict cycle and resolution
• Understanding your own conflict profile
• Fair Decision Guide: Managing Relationships

Handout: Case Studies on key aspects of disciplinary proceedings

Who should attend?

• IR Managers
• HR Managers & Practitioners
• Chairpersons and Initiators of Disciplinary Enquiries
• Business Unit Managers / Departmental Managers
• Trainee Managers

Training Methology

Our workshops are presented in a fun, interactive way and we also make use of short video clips, group exercises and role plays.

Learning Resources

Delegates receive comprehensive workbooks which include learning resources, templates and skills practices.

Accreditation of Delegates

If delegates wish to obtain a Certificate of Competence they will need to complete a Portfolio of Evidence (POE).  There is an additional cost of R1 500,00pp for this process.  Please advise

us beforehand if you wish to complete the POE.